Set up email

One workspace can own multiple verified domains. Each user can have multiple mailboxes across those domains. So a single person can read and reply from jane@menoru.com, support@menoru.com, and jane.smith@m-cloud.store, all from the same Email tab.

• A domain that's been verified in Add a domain.
• The MX, SPF, and DKIM records published at your DNS provider.

1. 1
   Open Email

   From the sidebar, click Email. If you have no mailboxes yet, you'll see a setup card.
2. 2
   Pick a domain

   The dropdown lists every domain you've verified. Pick the one this mailbox should live on.
3. 3
   Pick a local part

   The bit before the @. Common patterns: firstname.lastname, support, hello, billing. Aliases are free; you can add more later.
4. 4
   Set the display name

   What recipients see in their inbox. Defaults to your profile name.
5. 5
   Send a test

   Compose to yourself on another service to confirm SPF/DKIM pass.

Mail addressed to your domain hits Kaiday's MX servers, gets matched to a mailbox, and lands in the Email tab. There's nothing to install. The MX record you set when you added the domain is what does it.

If no mailbox matches the recipient address, the message is dropped. Configure a catch-all in Settings → Email → Catch-all if you want every unmatched address to forward somewhere.

Inside any email thread, click Ask Kai. Kai sees the whole thread and the contact's email history. It produces a draft; you edit and send.

For categories you want auto-handled (e.g., "shipping status inquiries"), tell Kai the rule in plain English. Kai turns it into an Automation; you can revoke it any time from Control.

Workspace admins configure these under Settings → Email → Sending addresses. Each address has one explicit access model:

• Aliases. Multiple addresses delivering to the same mailbox. sales@, hello@, and info@ all in one place.
• Shared inboxes. Multiple users see and reply from the same mailbox. Use them for support@ or billing@.
• Personal mailboxes. Only the user sees them. Use these for firstname@.
• External forwarding. Optionally send a copy to one or more addresses outside the workspace. For coworkers already in Kaiday, add them as shared-inbox members instead so there is one canonical thread.

For a selected-user inbox, Read controls who sees its messages and Reply controls who may send from the address. An alias inherits both permissions from its target. When replying to an alias such as sales@, Kaiday keeps that alias in the From field even though the message lives in the target mailbox.

In Email, click Signatures, choose any address you can send from, and add its text, links, and optional logo. Kaiday applies that address's signature automatically to new messages, replies, manual drafts, and Kai-approved drafts.

Attached images appear as previews in the message reader. Images embedded by the sender with a content ID, including signature logos, render in their original position in the email. Every attachment remains available through the authenticated download control.

Kaiday's outbound stack is out of the SES sandbox in eu-central-1, with a 50,000/day base limit per account. If you need more, contact support before you hit it.

Once your domain is verified, you can publish a hosted financial workflow app on an app subdomain and send or receive mail from a separately configured mail domain.