Platform
Automations
Where Kai's work happens and where you watch it. Two tabs: Tasks (individual operations) and Workflows (the pipelines that schedule them).
Tasks
Every operation Kai runs for you shows up here as a task. Examples from a real workspace:
"Update the client portal". Kai edited a MiniApp for you."Add a budget field to the intake form". Kai changed code in your connected repo."The checkout isn't working". Kai diagnosed the issue from your chat.
Each task carries:
- Status,
Active,Done,Failed, orCancelled. - Origin,
Chat(you asked Kai for it) orWorkflow(a pipeline scheduled it). - What Kai did (e.g. "edited the client portal", "opened a pull request", "sent the welcome email").
- Elapsed time, the conversation link, and an expandable activity log.
When a task fails, you'll see the actual error message inline, not a generic "something went wrong." Click Open conversation to jump to the chat that produced it and ask Kai to retry or change approach.
Workflows
Workflows are the recurring or event-triggered pipelines that produce tasks. Examples:
New form submission in MiniApp→ create a Business contact, send a welcome email, book a Calendar slot.Email matches support pattern→ create a Planning item, draft a reply.Every Monday at 7am→ digest yesterday's social mentions into Messaging.
Build a workflow either visually in the Workflows tab, or just ask Kai: "when a new lead fills the intake form, send me a DM and book them on my calendar." Kai turns the sentence into a workflow, shows you the steps, and runs it.
Work Rules (in Planning)
A separate mechanism, deliberately not bundled with Automations. Work Rules act only on planning state.
- Items inactive 7 days move to
Review. - Goals missing an owner for 24 hours notify the admin.
- Work items tagged
customeralways get a reviewer assigned.
Configure them in Planning → Work Rules.